Website privacy.
How information shared through our customer support channels is used.
Last updated: 2026-10-13
Browsing
This website provides PlataLista information and customer support. It does not accept loan applications or payments.
Support conversations
Chat stores your messages and a session identifier so you can continue a conversation. The AI assistant uses your messages to respond in Spanish or English. You can request human support in the same conversation; AI assistance continues while you wait. AI replies pause when an agent accepts. Team response time depends on availability.
Optional contact
A telephone number or email you leave for a reply is used to handle your request. It does not replace identity verification required to access account information.
Your information
Do not share passwords, verification codes or full card details. Contact our team by email to ask about or request a review of support information.
[email protected]